FAQs
Frequently Asked Questions
What size should I order?
Our fits are designed to be relaxed and comfortable. If you're between sizes, we recommend sizing up for an oversized look or choosing your usual size for a relaxed fit. You can also refer to our Size Guide before placing your order.
Can I exchange my order?
Yes! We offer one complimentary exchange per order for a different size, subject to availability. The item must be unworn, unwashed, with all original tags attached, and the exchange request must be raised within 14 days of delivery.
Can I return my order?
Yes. Returns are accepted within 14 days of delivery, provided the product is unused, unwashed, and in its original condition with all tags attached.
When will I receive my refund?
Once your return passes our quality check, refunds will be processed to your original payment method within 7–14 business days.
How long will shipping take?
Orders are typically delivered within 4–8 business days from the date they are dispatched.
Do you ship across India?
Yes, we currently ship across India.
Will I receive tracking details?
Yes! Once your order has been dispatched, you'll receive a tracking link via email and WhatsApp so you can follow your package every step of the way.
What if I receive a damaged or incorrect product?
We're really sorry about that. Please email us within 48 hours of receiving your order, along with your order number and photos of the product. We'll make it right as quickly as possible.
How should I wash my hoodie or t-shirt?
Hand wash in cold water. Wash inside out. Use a mild detergent. Do not bleach. Do not tumble dry on high heat. Iron inside out, avoiding the print or embroidery.
Are your products true to colour?
We do our best to represent our products as accurately as possible. However, slight variations in colour may occur due to differences in screen settings and lighting during photography.
I still have a question.
Email us at hello@donttellmom.in and we'll get back to you as soon as we can.
Why 'Don't Tell Mom'?
Don't Tell Mom is about all the things we struggle to put into words—the feelings we hide, the conversations we avoid, and the parts of ourselves we're still learning to understand. It's a reminder that you don't have to have it all figured out. We're simply here to make you feel a little less alone.

