Shipping policy

Shipping Policy

Thank you for shopping with don’t tell mom.

Order Processing
* All orders are processed within 2–4 business days after your order is placed.

Shipping Timeline
* Once dispatched, most orders are delivered within 3–7 business days, depending on the delivery location.
* Delivery timelines for remote or non-serviceable areas may vary.

Order Tracking
* Once your order has been shipped, you’ll receive a confirmation email and/or SMS containing your tracking details.

Delivery Attempts
* Our courier partners will make delivery attempts as per their standard process.
* If a delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Details

Please ensure that your shipping address, contact number, and email address are accurate while placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

Questions
If you have any questions regarding your shipment, feel free to write to us at hello@donttellmom.com.